Return Policy

Wrong Size? Wasn't what you expected? We've got you covered!

Simply return the unworn garment within 20 days of order receipt for a STORE CREDIT or exchange. Please include your name, order number, and new size (if requesting an exchange), with your return.

Items marked final sale, special events, and holiday items are final Sale and not eligible for return or exchange. If we receive a final sale item or send back a late return, there will be a 50% restocking fee deducted from your store credit. 

Items must be in perfect condition to be accepted for return. No makeup or deodorant stains, perfume, pet hair, cigarette smell or stains of any kind will be accepted. 

Return Instructions: 

The customer is responsible for the return shipping cost. Options are USPS, UPS, and FedEx. Please ship back to: 

Love Letters 1919 Industrial Dr Suite 100 Liberty, MO 64068

Once we receive your return, please allow 5-7 days for us to process your return. Once processed, your store credit will be emailed to you. 

Damage Items: 

Damaged items must be reported within 3 days of the receipt of your order. Please email us at and forward photos of any damage.